Community Health Center

CHARTER OAK HEALTH CENTER, INC.

21 Grand St, Hartford, CT 06106-1541

CHARTER OAK HEALTH CENTER, INC. is a community health center dental clinic in Hartford, CT, operated by Charter Oak Health Center.

The health center is open about 94.5 hours a week, though dental sessions are usually a subset of that.

Clinic Details

Address21 Grand St, Hartford, CT 06106
Phone860-550-7500
Operated byCharter Oak Health Center
ProgramHealth Center Program (federally funded)
Site scheduleFull-Time
Operating calendarYear-Round

Planning Your Visit

21 Grand St, Hartford, CT 06106

The published number is 860-550-7500. It may be a shared scheduling line. Say which site you mean and that you want dental rather than medical, or you can be booked into the wrong queue.

Things to settle on the phone first: the dental hours, and which days appointments run, whether new dental patients are being taken, and the current wait, what a first visit costs, before and after any discount, and what to bring for the sliding fee application.

Dental Services

Service and coverage information recorded for this clinic includes:

  • Medicaid

Treatments offered and insurance accepted change over time, and services not listed here may still be available. Contact the clinic to confirm what is currently offered.

Costs and Coverage

Charges are set against household income and household size rather than a fixed fee schedule. The scale belongs to Charter Oak Health Center, not to a national schedule, so the only reliable figure is the one they give you. Ask them to run your household through it before you commit to a treatment plan. Our guide to applying for the discount lists the documents to bring.

This clinic has a Medicaid billing registration on file, which is a good sign but not a guarantee for your particular plan. What Connecticut Medicaid covers for adults is a state decision and has been cut and restored in several states; for children the benefit is required nationally. The Medicaid dental page covers how to check yours.

Dental Providers at This Clinic

Alongside general dentistry, providers registered in dental hygiene, for cleanings and preventive care, orthodontics, for braces and alignment, and pediatric dentistry, for children practice at this address. That is not the same as the clinic taking new patients for those treatments, or the discount covering them, so name the treatment when you call.

Common Questions

Can I just walk in?

Rarely for dental, even where the medical side takes walk-ins. Dental chairs are booked by appointment because each one occupies a room and a clinician for a set time. Call first; a walk-in dental visit is usually reserved for emergencies.

What if I cannot get there?

Ask whether the clinic has transport assistance or can tell you what local programs exist — many health centers help with this and it is rarely advertised. Your county health department is the other place that knows.

Can I get an itemized receipt?

Yes, and ask for one. You need it to claim from an HSA or FSA, to apply to a charitable program, and to get a second opinion on the same plan of work. A receipt that says only a total is not much use for any of those.

Can I book online?

This clinic publishes a website, linked at the top of this page, and some health centers take dental requests through a portal or a form. Calling is still usually faster for dental, because the dental schedule is often held separately from the one an online form writes into.

I have private dental insurance. Is it worth using here?

Often yes, and the two combine: the clinic bills your plan and the discount applies to what is left. Ask whether they are in network for your plan, because out-of-network billing can leave you paying more than the discounted cash price.

What happens at a first appointment?

Usually an examination with X-rays, sometimes a cleaning, and normally no treatment beyond that — anything found is scheduled for a later visit. Those items are billed separately, which is where unexpected first-visit charges come from. Ask for a written treatment plan with itemized costs before agreeing to anything, so you can stage the work over time if you need to.

Other Clinics Operated by Charter Oak Health Center

Charter Oak Health Center runs this clinic as its only site, so there is one scheduling line and one waiting list. If nothing is available, the nearby clinics below are the next call.

Other Dental Clinics Nearby

These are straight-line distances. Two clinics a mile apart can have very different waits, so it is worth calling both.

Confirmed Payment Options

Income-Based FeesMedicaid

Call CHARTER OAK HEALTH CENTER, INC.

Confirm current dental services, appointment availability, costs and accepted insurance directly with the clinic.

860-550-7500

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