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Community Health Center

WHCHC - Waikoloa Family Medical

68-1845 Waikoloa Rd, Suite 207, Waikoloa, HI 96738-5581

808-769-5160 Directions

WHCHC - Waikoloa Family Medical is a community health center dental clinic in Waikoloa, HI, operated by West Hawaii Community Health Center, which runs 4 clinics in Hawaii.

The health center is open about 42.5 hours a week, though dental sessions are usually a subset of that.

Clinic Details

Address68-1845 Waikoloa Rd, Suite 207, Waikoloa, HI 96738
Phone808-769-5160
Operated byWest Hawaii Community Health Center
ProgramHealth Center Program (federally funded)
Site scheduleFull-Time
Operating calendarYear-Round

Planning Your Visit

68-1845 Waikoloa Rd, Suite 207, Waikoloa, HI 96738

The published number is 808-769-5160. It may be a shared scheduling line. Say which site you mean and that you want dental rather than medical, or you can be booked into the wrong queue.

Things to settle on the phone first: the dental hours, and which days appointments run, whether new dental patients are being taken, and the current wait, what a first visit costs, before and after any discount, and what to bring for the sliding fee application.

Dental Services

Service and coverage information recorded for this clinic includes:

  • Medicaid

Treatments offered and insurance accepted change over time, and services not listed here may still be available. Contact the clinic to confirm what is currently offered.

Costs and Coverage

Charges are set against household income and household size rather than a fixed fee schedule. The bands are set by West Hawaii Community Health Center rather than nationally, which is why prices differ between two clinics on the same scale. Ask them to run your household through it before you commit to a treatment plan. Our guide to applying for the discount lists the documents to bring.

This clinic has a Medicaid billing registration on file, which is a good sign but not a guarantee for your particular plan. What Hawaii Medicaid covers for adults is a state decision and has been cut and restored in several states; for children the benefit is required nationally. The Medicaid dental page covers how to check yours.

Dental Providers at This Clinic

Alongside general dentistry, providers registered in dental hygiene, for cleanings and preventive care, endodontics, for root canal treatment, orthodontics, for braces and alignment, pediatric dentistry, for children, periodontics, for gum disease, and prosthodontics, for dentures, crowns, and bridges practice at this address. That is not the same as the clinic taking new patients for those treatments, or the discount covering them, so name the treatment when you call.

Common Questions

Can I be seen without insurance?

Yes. Being uninsured is the ordinary case at a clinic like this, not an exception, and it is much of the reason the sliding scale exists. Bring income documentation if you have it and ask what they accept if you do not.

What should I bring to the first appointment?

Photo identification, proof of address, and documentation of household income — recent pay stubs, a benefits award letter or a tax return. Take your insurance or Medicaid card if you have one, and a list of any medications you take.

Can I bring someone with me?

Generally yes, and it is worth doing if you are anxious or want a second pair of ears for the costs. Ask when booking whether they can come into the room, because some clinics keep the treatment area to patients and staff.

How long does the discount last?

A determination usually runs for a set period, often a year, and then has to be reapplied for with current income documents. If your circumstances change in between — a job lost, a household member moving out — ask for a reassessment rather than waiting.

Do they see children?

Health centers are generally set up for families and children’s dental coverage is a required Medicaid benefit in every state, so this is usually yes. Minimum ages and whether children are seen on the same days as adults do vary, so ask when booking.

Can I pay in installments?

Many health centers will arrange this, particularly for dentures or a course of treatment, but it is rarely advertised and you generally have to ask. Agree the amount and the schedule before treatment starts, and ask what happens if you miss one, because that varies more than the plans themselves do.

Other Clinics Operated by West Hawaii Community Health Center

West Hawaii Community Health Center operates 3 other clinics in 3 other communities in Hawaii. Asking the scheduling line which site can see you soonest is usually faster than calling each in turn; the shortest wait is not always the closest clinic. Once your discount is assessed at one of its sites, the others normally honor it without a second application. What is treated at one site is no guide to another, so confirm with the clinic you actually intend to visit.

Other Dental Clinics Nearby

Straight-line distances. The nearest clinic is not reliably the one that can see you soonest, so try a couple.

Confirmed Payment Options

Income-Based FeesMedicaid

Call WHCHC - Waikoloa Family Medical

Confirm current dental services, appointment availability, costs and accepted insurance directly with the clinic.

808-769-5160

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Before you call

Bright and clean modern dental clinic room with advanced dental equipment.
How sliding-scale dental clinics workWho qualifies, and what the discount does and does not cover.
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Does Medicaid cover dental care?Adult coverage is a state choice; children are covered everywhere.
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Finding dental care without insuranceThe three cheaper routes compared.
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What dental work costs when you are paying cashRanges for the common treatments, and what drives them.