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Community Health Center

Chestnut Family Health Center

720 W Chestnut St, Bloomington, IL 61701-2814

309-557-1400 Directions

Chestnut Family Health Center is a community health center dental clinic in Bloomington, IL, operated by Chestnut Health Systems.

The health center is open about 42 hours a week, though dental sessions are usually a subset of that.

Clinic Details

Address720 W Chestnut St, Bloomington, IL 61701
Phone309-557-1400
Operated byChestnut Health Systems
ProgramHealth Center Program (federally funded)

Planning Your Visit

720 W Chestnut St, Bloomington, IL 61701

The published number is 309-557-1400. It may be a shared scheduling line. Say which site you mean and that you want dental rather than medical, or you can be booked into the wrong queue.

Things to settle on the phone first: the dental hours, and which days appointments run, whether new dental patients are being taken, and the current wait, what a first visit costs, before and after any discount, whether your insurance or Medicaid dental plan is accepted, by plan name, and what to bring for the sliding fee application.

Dental Services

This clinic has not published a list of the treatments it provides. Expect the routine treatments to be available. The question worth asking is about the expensive ones: root canals, dentures and oral surgery are handled in house at some health centers and referred out at others.

Costs and Coverage

Charges are set against household income and household size rather than a fixed fee schedule. Chestnut Health Systems sets its own income bands, so a quote from another clinic tells you nothing about this one. Ask them to run your household through it before you commit to a treatment plan. Our guide to applying for the discount lists the documents to bring.

No Medicaid registration has been recorded for this clinic, which is not the same as Medicaid being refused. What Illinois Medicaid covers for adults is a state decision and has been cut and restored in several states; for children the benefit is required nationally. The Medicaid dental page covers how to check yours.

Dental Providers at This Clinic

Alongside general dentistry, providers registered in dental hygiene, for cleanings and preventive care practice at this address. That is not the same as the clinic taking new patients for those treatments, or the discount covering them, so name the treatment when you call.

Common Questions

Is the discount worked out on gross income or take-home pay?

Normally gross, before tax and deductions, which surprises people who budget by what lands in the account. Ask which figure this clinic uses and over what period, because a year that included a few months of higher earnings can put you in a band that does not reflect what you have now.

Is treatment free?

Usually not, though it can come close. Clinics like this one discount by household income and are required to see patients regardless of ability to pay, but a charge normally applies and the lowest band is a nominal fee rather than nothing. Chestnut Health Systems sets its own scale.

Do they do root canals, or would I be referred out?

This is the question worth asking before anything else if you already know you need one. Health centers commonly do extractions in-house and refer root canals to a private endodontist at full price, which changes the arithmetic completely. Ask before you start treatment, not after.

Can I pay in installments?

Many health centers will arrange this, particularly for dentures or a course of treatment, but it is rarely advertised and you generally have to ask. Agree the amount and the schedule before treatment starts, and ask what happens if you miss one, because that varies more than the plans themselves do.

What if I have no income at all?

Health centers deal with this routinely and have a procedure for applicants who cannot document income — usually a signed declaration. Being unable to prove income is not a reason to stay away; say so when you call so they can tell you what to bring instead.

Do they see children?

Health centers are generally set up for families and children’s dental coverage is a required Medicaid benefit in every state, so this is usually yes. Minimum ages and whether children are seen on the same days as adults do vary, so ask when booking.

Other Clinics Operated by Chestnut Health Systems

Chestnut Health Systems has no other locations, so there is nowhere else within the same organization to ask. Work down the nearby clinics below if this one is full.

Other Dental Clinics Nearby

Measured straight-line rather than by road. Availability varies enough between them that a second call is usually worth making.

Confirmed Payment Options

Income-Based Fees

Call Chestnut Family Health Center

Confirm current dental services, appointment availability, costs and accepted insurance directly with the clinic.

309-557-1400

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Before you call

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How sliding-scale dental clinics workWho qualifies, and what the discount does and does not cover.
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Does Medicaid cover dental care?Adult coverage is a state choice; children are covered everywhere.
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Finding dental care without insuranceThe three cheaper routes compared.
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What dental work costs when you are paying cashRanges for the common treatments, and what drives them.