Community Health Center

Baystate Franklin Hospital

164 High St, Greenfield, MA 01301-2613

Baystate Franklin Hospital is a community health center dental clinic in Greenfield, MA, operated by Community Health Center of Franklin County, which runs 3 clinics in Massachusetts.

The health center is open about 10 hours a week and may run only one or two days, so dental appointments are scarce.

Access to This Clinic

This clinic is located inside a hospital. Hospital-based dental services are sometimes open to the general public and sometimes limited to the hospital's own patients. Confirm which applies, and ask where in the building the dental clinic is located, as main reception may not be familiar with it.

Clinic Details

Address164 High St, Greenfield, MA 01301
Phone413-325-8700
Operated byCommunity Health Center of Franklin County
ProgramHealth Center Program (federally funded)
SettingHospital

Costs and Coverage

Fees follow an income-based scale, so the same treatment costs different patients different amounts. Where the thresholds fall is decided by Community Health Center of Franklin County, so what a friend paid elsewhere is not a guide. Get the assessment done first; it changes what the whole plan costs, not just the first visit. Our guide to applying for the discount lists the documents to bring.

No Medicaid registration has been recorded for this clinic, which is not the same as Medicaid being refused. Massachusetts decides its own adult dental benefit, which ranges from comprehensive to emergency extractions only depending on the state and the year. Children are covered everywhere. The Medicaid dental page covers how to check yours.

Dental Services

The treatments available at this clinic are not listed publicly. Health center dental programs usually cover examinations, cleanings, X-rays, fillings and extractions; root canals, dentures and oral surgery are the ones that vary, and are often referred out.

Planning Your Visit

164 High St, Greenfield, MA 01301

The published number is 413-325-8700. At larger organizations it may reach central scheduling rather than the dental department, so say which clinic you are calling about and that it is for dental care.

Before making the trip, check: the dental hours, and which days appointments run, whether new dental patients are being taken, and the current wait, what a first visit costs, before and after any discount, whether your insurance or Medicaid dental plan is accepted, by plan name, and what to bring for the sliding fee application.

Common Questions

How do they work out what I pay?

From your household income and family size, checked against a scale the clinic sets itself. That is why a quote from another clinic tells you nothing about this one. Our guide to applying for the discount lists the documents to take.

Can they do specialist work here?

Providers in more than general dentistry are registered at this address, which is listed further up the page. That does not mean the clinic is taking new patients for those treatments or that they fall inside the discount, so name the treatment when you call.

Will they see me if I still owe them money?

Usually yes for pain and for anything urgent, though a clinic may ask you to agree a plan for the balance before booking routine work. An old balance is worth raising on the phone instead of discovering it at the desk; it is often smaller after a discount is applied than the letter suggests.

Is this the only option in Greenfield?

No — Greenfield has other clinics of this kind, and they are listed on the page for the city. Waiting lists are held separately at each one, so the shortest wait is not reliably at the nearest address.

What if I need to be seen urgently?

If you think it might be an emergency, go to an emergency room rather than trying to book here — that is the one situation where the price of the visit is not the thing to weigh. Otherwise, call early in the day and say you are in pain, because it routes the call differently; some health centers hold same-day slots for exactly that and do not advertise them.

What if this clinic cannot take me?

Other clinics run by the same organization and the nearest alternatives are listed further down this page, each with its own waiting list. Dental school and dental hygiene teaching clinics are a separate route worth trying in the same area.

Other Clinics Operated by Community Health Center of Franklin County

Community Health Center of Franklin County operates 2 other clinics elsewhere in Massachusetts. Where an organization runs several clinics, the waits rarely match. It is worth asking which one has capacity before settling on the closest. A sliding fee determination made at one of its clinics commonly carries across to the others, so income documents may not need providing twice. What is treated at one site is no guide to another, so confirm with the clinic you actually intend to visit.

Other Dental Clinics Nearby

Distances are as the crow flies. Wait times are set clinic by clinic, so ask each one rather than assuming.

Confirmed Payment Options

Income-Based Fees

Call Baystate Franklin Hospital

Confirm current dental services, appointment availability, costs and accepted insurance directly with the clinic.

413-325-8700

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