Community Health Center

Heart of the City Health Center

100 Cherry St SE, Grand Rapids, MI 49503-4526

Heart of the City Health Center is a community health center dental clinic in Grand Rapids, MI, operated by Cherry Street Services, which runs 9 clinics in Michigan.

The health center is open about 54.5 hours a week, though dental sessions are usually a subset of that.

Clinic Details

Address100 Cherry St SE, Grand Rapids, MI 49503
Phone616-235-7272
Operated byCherry Street Services
ProgramHealth Center Program (federally funded)
Site scheduleFull-Time
Operating calendarYear-Round

Dental Services

Service and coverage information recorded for this clinic includes:

  • Medicaid

Treatments offered and insurance accepted change over time, and services not listed here may still be available. Contact the clinic to confirm what is currently offered.

Costs and Coverage

What you pay here is worked out from your household income and family size, not read off a price list. Cherry Street Services sets its own income bands, so a quote from another clinic tells you nothing about this one. Ask for your band in writing before agreeing to a course of treatment. Our guide to applying for the discount lists the documents to bring.

This clinic has a Medicaid billing registration on file, which is a good sign but not a guarantee for your particular plan. Adult dental coverage under Michigan Medicaid is decided at state level and has changed more than once in most states; children’s dental coverage is required everywhere. The Medicaid dental page covers how to check yours.

Dental Providers at This Clinic

Alongside general dentistry, providers registered in dental hygiene, for cleanings and preventive care practice at this address. That is not the same as the clinic taking new patients for those treatments, or the discount covering them, so name the treatment when you call.

Size of the Dental Service

Cherry Street Services provided 66,488 dental visits and 27,300 dental patients in 2025, with the equivalent of 75.12 full-time dental staff. This indicates an established dental service operating regular sessions, although appointment availability still varies by clinic and time of year.

Figures describe the operating organization as a whole, across all of its clinics.

Planning Your Visit

100 Cherry St SE, Grand Rapids, MI 49503

The published number is 616-235-7272. Where an organization runs several sites this often lands at a central desk, so name the clinic and say the appointment is dental.

The call is worth making for: the dental hours, and which days appointments run, whether new dental patients are being taken, and the current wait, what a first visit costs, before and after any discount, and what to bring for the sliding fee application.

Common Questions

What should I bring to the first appointment?

Photo identification, proof of address, and documentation of household income — recent pay stubs, a benefits award letter or a tax return. Take your insurance or Medicaid card if you have one, and a list of any medications you take.

Does my partner’s income count?

If you share a household, generally yes, and household size counts in your favor at the same time — the scale reads income against the number of people it supports. Say who lives with you and who depends on that income, rather than giving a single figure and letting them assume.

How do I get my records if I move away?

Ask for a copy of your chart and your X-rays, which you are entitled to. Recent images are worth having: a new dentist can often use them instead of taking their own, which saves a charge at the first visit somewhere else.

How long does the discount last?

A determination usually runs for a set period, often a year, and then has to be reapplied for with current income documents. If your circumstances change in between — a job lost, a household member moving out — ask for a reassessment rather than waiting.

Can I just walk in?

Rarely for dental, even where the medical side takes walk-ins. Dental chairs are booked by appointment because each one occupies a room and a clinician for a set time. Call first; a walk-in dental visit is usually reserved for emergencies.

Is there help if I do not speak English?

Health centers are required to provide language assistance and most have interpreting available, in person or by phone. Say which language you need when you book rather than on the day, so an interpreter can be arranged for the appointment.

Other Clinics Operated by Cherry Street Services

Cherry Street Services operates 8 other clinics in 4 other communities in Michigan. A central scheduling line can often say which of them has the shortest wait, and it is not always the nearest one. A sliding fee determination made at one of its clinics commonly carries across to the others, so income documents may not need providing twice. What is treated at one site is no guide to another, so confirm with the clinic you actually intend to visit.

Other Dental Clinics Nearby

Measured straight-line rather than by road. Availability varies enough between them that a second call is usually worth making.

Confirmed Payment Options

Income-Based FeesMedicaid

Call Heart of the City Health Center

Confirm current dental services, appointment availability, costs and accepted insurance directly with the clinic.

616-235-7272

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