Community Health Center
MUSKEGON FAMILY CARE
2201 S Getty St, Muskegon, MI 49444-1207 28.2 miles away
Community Health Center
Northwest Michigan Health Services, Inc.
119 S State St, Shelby, MI 49455-1243
Northwest Michigan Health Services, Inc. is a community health center dental clinic in Shelby, MI, operated by Northwest Michigan Health Services, which runs 3 clinics in Michigan.
The health center is open about 48.5 hours a week, though dental sessions are usually a subset of that.
Clinic Details
| Address | 119 S State St, Shelby, MI 49455 |
|---|---|
| Phone | 231-861-2130 |
| Operated by | Northwest Michigan Health Services |
| Program | Health Center Program (federally funded) |
Planning Your Visit
119 S State St, Shelby, MI 49455
The published number is 231-861-2130. It may be a shared scheduling line. Say which site you mean and that you want dental rather than medical, or you can be booked into the wrong queue.
Things to settle on the phone first: the dental hours, and which days appointments run, whether new dental patients are being taken, and the current wait, what a first visit costs, before and after any discount, whether your insurance or Medicaid dental plan is accepted, by plan name, and what to bring for the sliding fee application.
Dental Services
This clinic has not published a list of the treatments it provides. Expect the routine treatments to be available. The question worth asking is about the expensive ones: root canals, dentures and oral surgery are handled in house at some health centers and referred out at others.
Costs and Coverage
Charges are set against household income and household size rather than a fixed fee schedule. Northwest Michigan Health Services sets its own income bands, so a quote from another clinic tells you nothing about this one. Ask them to run your household through it before you commit to a treatment plan. Our guide to applying for the discount lists the documents to bring.
No Medicaid registration has been recorded for this clinic, which is not the same as Medicaid being refused. What Michigan Medicaid covers for adults is a state decision and has been cut and restored in several states; for children the benefit is required nationally. The Medicaid dental page covers how to check yours.
Common Questions
Do I have to be a registered patient first?
Some clinics require you to register with the health center before booking dental, which adds a step and sometimes a separate appointment. Ask about that on the first call so you are not turned back at the desk.
What should I bring to the first appointment?
Photo identification, proof of address, and documentation of household income — recent pay stubs, a benefits award letter or a tax return. Take your insurance or Medicaid card if you have one, and a list of any medications you take.
Does my partner’s income count?
If you share a household, generally yes, and household size counts in your favor at the same time — the scale reads income against the number of people it supports. Say who lives with you and who depends on that income, rather than giving a single figure and letting them assume.
How do I get my records if I move away?
Ask for a copy of your chart and your X-rays, which you are entitled to. Recent images are worth having: a new dentist can often use them instead of taking their own, which saves a charge at the first visit somewhere else.
How long does the discount last?
A determination usually runs for a set period, often a year, and then has to be reapplied for with current income documents. If your circumstances change in between — a job lost, a household member moving out — ask for a reassessment rather than waiting.
Can I just walk in?
Rarely for dental, even where the medical side takes walk-ins. Dental chairs are booked by appointment because each one occupies a room and a clinician for a set time. Call first; a walk-in dental visit is usually reserved for emergencies.
Size of the Dental Service
Northwest Michigan Health Services provided 13,782 dental visits and 5,468 dental patients in 2025, with the equivalent of 18.54 full-time dental staff. This indicates an established dental service operating regular sessions, although appointment availability still varies by clinic and time of year.
Figures describe the operating organization as a whole, across all of its clinics.
Other Clinics Operated by Northwest Michigan Health Services
Northwest Michigan Health Services operates 2 other clinics in 2 other communities in Michigan. Asking the scheduling line which site can see you soonest is usually faster than calling each in turn; the shortest wait is not always the closest clinic. The income assessment usually transfers between sites in the same organization, which saves repeating the paperwork. What is treated at one site is no guide to another, so confirm with the clinic you actually intend to visit.
Other Dental Clinics Nearby
Measured straight-line rather than by road. Availability varies enough between them that a second call is usually worth making.
- MUSKEGON FAMILY CARE — Muskegon, about 28.2 miles away
- Hackley Community Care Baker Site — Muskegon, about 28.6 miles away
- FAMILY HEALTH CARE - WHITE CLOUD — White Cloud, about 29.8 miles away
- BALDWIN FAMILY HEALTH CARE — Baldwin, about 32.9 miles away
Confirmed Payment Options
Income-Based Fees
Call Northwest Michigan Health Services, Inc.
Confirm current dental services, appointment availability, costs and accepted insurance directly with the clinic.
Nearby Affordable Dental Clinics
Community Health Center
Hackley Community Care Baker Site
2700 Baker St, Muskegon, MI 49444-2157 28.6 miles away
Community Health Center
FAMILY HEALTH CARE - WHITE CLOUD
1035 E Wilcox Ave, White Cloud, MI 49349-8794 29.8 miles away
Community Health Center
BALDWIN FAMILY HEALTH CARE
1615 Michigan Ave, Baldwin, MI 49304-9406 32.9 miles away
Before you call
