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Community Health Center

Northern Nevada HIV Outpatient Program Education and Services

580 W 5th St, Reno, NV 89503-4407

775-786-4673 Directions Website

Northern Nevada HIV Outpatient Program Education and Services is a community health center site in Reno, NV where dental care is provided, operated by Northern Nevada HIV Outpatient Program, Education and Services.

The dental service here sits inside a clinic set up for something else, so ask for the dental appointment line rather than the main desk. The health center is open about 53 hours a week, though dental sessions are usually a subset of that.

Clinic Details

Address580 W 5th St, Reno, NV 89503
Phone775-786-4673
Operated byNorthern Nevada HIV Outpatient Program, Education and Services
ProgramHealth Center Program (federally funded)
Site scheduleFull-Time
Operating calendarYear-Round

Planning Your Visit

580 W 5th St, Reno, NV 89503

The published number is 775-786-4673. It may be a shared scheduling line. Say which site you mean and that you want dental rather than medical, or you can be booked into the wrong queue.

Things to settle on the phone first: the dental hours, and which days appointments run, whether new dental patients are being taken, and the current wait, what a first visit costs, before and after any discount, whether your insurance or Medicaid dental plan is accepted, by plan name, and what to bring for the sliding fee application.

Dental Services

This clinic has not published a list of the treatments it provides. Expect the routine treatments to be available. The question worth asking is about the expensive ones: root canals, dentures and oral surgery are handled in house at some health centers and referred out at others.

Costs and Coverage

Charges are set against household income and household size rather than a fixed fee schedule. Where the thresholds fall is decided by Northern Nevada HIV Outpatient Program, Education and Services, so what a friend paid elsewhere is not a guide. Ask them to run your household through it before you commit to a treatment plan. Our guide to applying for the discount lists the documents to bring.

No Medicaid registration has been recorded for this clinic, which is not the same as Medicaid being refused. What Nevada Medicaid covers for adults is a state decision and has been cut and restored in several states; for children the benefit is required nationally. The Medicaid dental page covers how to check yours.

Dental Providers at This Clinic

Alongside general dentistry, providers registered in endodontics, for root canal treatment practice at this address. That is not the same as the clinic taking new patients for those treatments, or the discount covering them, so name the treatment when you call.

Common Questions

What should I bring to the first appointment?

Photo identification, proof of address, and documentation of household income — recent pay stubs, a benefits award letter or a tax return. Take your insurance or Medicaid card if you have one, and a list of any medications you take.

Will they see me if I still owe them money?

Usually yes for pain and for anything urgent, though a clinic may ask you to agree a plan for the balance before booking routine work. An old balance is worth raising on the phone instead of discovering it at the desk; it is often smaller after a discount is applied than the letter suggests.

Is the building accessible if I use a wheelchair?

Federally supported facilities are subject to accessibility requirements, but the practical questions — whether the dental chair can be transferred to, whether the accessible entrance is the one you would arrive at — are worth asking directly rather than assuming from the front door.

Can I book online?

This clinic publishes a website, linked at the top of this page, and some health centers take dental requests through a portal or a form. Calling is still usually faster for dental, because the dental schedule is often held separately from the one an online form writes into.

Is Medicaid accepted?

It has not been confirmed either way for this clinic, which is not the same as no. In most states the dental benefit runs through separate managed care plans, so call with the dental plan name printed on your card rather than asking about Medicaid in general.

Can I just walk in?

Rarely for dental, even where the medical side takes walk-ins. Dental chairs are booked by appointment because each one occupies a room and a clinician for a set time. Call first; a walk-in dental visit is usually reserved for emergencies.

Other Clinics Operated by Northern Nevada HIV Outpatient Program, Education and Services

Northern Nevada HIV Outpatient Program, Education and Services runs this clinic as its only site, so there is one scheduling line and one waiting list. If nothing is available, the nearby clinics below are the next call.

Other Dental Clinics Nearby

Distances are as the crow flies. Wait times are set clinic by clinic, so ask each one rather than assuming.

Confirmed Payment Options

Income-Based Fees

Call Northern Nevada HIV Outpatient Program Education and Services

Confirm current dental services, appointment availability, costs and accepted insurance directly with the clinic.

775-786-4673

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Before you call

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Does Medicaid cover dental care?Adult coverage is a state choice; children are covered everywhere.
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