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Community Health Center

North Country Family Health Center, Inc.

238 Arsenal St, Watertown, NY 13601-2504

315-782-6400 Directions Website

North Country Family Health Center, Inc. is a community health center dental clinic in Watertown, NY, operated by North Country Family Heal, which runs 3 clinics in New York.

The health center is open about 62.8 hours a week, though dental sessions are usually a subset of that.

Clinic Details

Address238 Arsenal St, Watertown, NY 13601
Phone315-782-6400
Operated byNorth Country Family Heal
ProgramHealth Center Program (federally funded)
Site scheduleFull-Time
Operating calendarYear-Round

Dental Services

What is treated here is not published in a form we can confirm. Examinations, cleanings, fillings and extractions are standard at this kind of clinic. Root canals and dentures are the ones to ask about, since a referral to a private specialist changes the cost completely.

Common Questions

Does New York Medicaid cover adult dental work?

That is decided at state level and has changed more than once in most states, ranging from comprehensive to emergency extractions only. Dental coverage for children enrolled in Medicaid is a required benefit everywhere. Our Medicaid dental page covers how to check where your state stands now.

Will I see a dentist or a hygienist?

Depends on what you booked. A cleaning is normally a hygienist; an examination, filling or extraction is a dentist. Some clinics run hygiene appointments on different days from dentist appointments, which is worth knowing before you take time off.

What should I bring to the first appointment?

Photo identification, proof of address, and documentation of household income — recent pay stubs, a benefits award letter or a tax return. Take your insurance or Medicaid card if you have one, and a list of any medications you take.

Will they see me if I still owe them money?

Usually yes for pain and for anything urgent, though a clinic may ask you to agree a plan for the balance before booking routine work. An old balance is worth raising on the phone instead of discovering it at the desk; it is often smaller after a discount is applied than the letter suggests.

Is the building accessible if I use a wheelchair?

Federally supported facilities are subject to accessibility requirements, but the practical questions — whether the dental chair can be transferred to, whether the accessible entrance is the one you would arrive at — are worth asking directly rather than assuming from the front door.

Can I book online?

This clinic publishes a website, linked at the top of this page, and some health centers take dental requests through a portal or a form. Calling is still usually faster for dental, because the dental schedule is often held separately from the one an online form writes into.

Costs and Coverage

This clinic prices by household income and family size instead of charging everyone the same. The bands are set by North Country Family Heal rather than nationally, which is why prices differ between two clinics on the same scale. Have them assess you before treatment is agreed, not after the first appointment. Our guide to applying for the discount lists the documents to bring.

No Medicaid registration has been recorded for this clinic, which is not the same as Medicaid being refused. Adult dental benefits vary by state and New York has set its own; children’s dental coverage is mandatory in every state regardless. The Medicaid dental page covers how to check yours.

Planning Your Visit

238 Arsenal St, Watertown, NY 13601

The published number is 315-782-6400. This can be a general line rather than the dental desk. Naming both the clinic and the department saves being transferred twice.

Worth confirming before you travel: the dental hours, and which days appointments run, whether new dental patients are being taken, and the current wait, what a first visit costs, before and after any discount, whether your insurance or Medicaid dental plan is accepted, by plan name, and what to bring for the sliding fee application.

Size of the Dental Service

North Country Family Heal provided 21,104 dental visits and 10,359 dental patients in 2025, with the equivalent of 20.68 full-time dental staff. This indicates an established dental service operating regular sessions, although appointment availability still varies by clinic and time of year.

Figures describe the operating organization as a whole, across all of its clinics.

Other Clinics Operated by North Country Family Heal

North Country Family Heal operates 2 other clinics in 2 other communities in New York. The wait differs between them, sometimes by weeks, so ask which site could see you first rather than assuming the nearest is quickest. Once your discount is assessed at one of its sites, the others normally honor it without a second application. What is treated at one site is no guide to another, so confirm with the clinic you actually intend to visit.

Other Dental Clinics Nearby

Straight-line distances. The nearest clinic is not reliably the one that can see you soonest, so try a couple.

Confirmed Payment Options

Income-Based Fees

Call North Country Family Health Center, Inc.

Confirm current dental services, appointment availability, costs and accepted insurance directly with the clinic.

315-782-6400

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