Community Health Center

The MetroHealth System

2500 Metrohealth Dr, Cleveland, OH 44109-1998

The MetroHealth System is a community health center dental clinic in Cleveland, OH, operated by Metrohealth System, the, which runs 2 clinics in Ohio.

The health center is open about 40 hours a week, though dental sessions are usually a subset of that.

Access to This Clinic

This clinic is located inside a hospital. Hospital-based dental services are sometimes open to the general public and sometimes limited to the hospital's own patients. Confirm which applies, and ask where in the building the dental clinic is located, as main reception may not be familiar with it.

Clinic Details

Address2500 Metrohealth Dr, Cleveland, OH 44109
Phone216-778-7800
Operated byMetrohealth System, the
ProgramHealth Center Program look-alike
SettingHospital

A look-alike meets every requirement of the federal Health Center Program — including the income-based sliding fee discount and seeing patients regardless of ability to pay — but does not receive the federal grant that funds the others. For you as a patient the discount works the same way; what differs is the funding behind it.

Planning Your Visit

2500 Metrohealth Dr, Cleveland, OH 44109

The published number is 216-778-7800. It may be a shared scheduling line. Say which site you mean and that you want dental rather than medical, or you can be booked into the wrong queue.

Things to settle on the phone first: the dental hours, and which days appointments run, whether new dental patients are being taken, and the current wait, what a first visit costs, before and after any discount, and what to bring for the sliding fee application.

Dental Services

Service and coverage information recorded for this clinic includes:

  • Medicaid

Treatments offered and insurance accepted change over time, and services not listed here may still be available. Contact the clinic to confirm what is currently offered.

Costs and Coverage

Charges are set against household income and household size rather than a fixed fee schedule. Metrohealth System, the sets its own income bands, so a quote from another clinic tells you nothing about this one. Ask them to run your household through it before you commit to a treatment plan. Our guide to applying for the discount lists the documents to bring.

This clinic has a Medicaid billing registration on file, which is a good sign but not a guarantee for your particular plan. What Ohio Medicaid covers for adults is a state decision and has been cut and restored in several states; for children the benefit is required nationally. The Medicaid dental page covers how to check yours.

Dental Providers at This Clinic

Alongside general dentistry, providers registered in oral and maxillofacial surgery, for surgical extractions and jaw procedures, pediatric dentistry, for children, dental public health, and orthodontics, for braces and alignment practice at this address. That is not the same as the clinic taking new patients for those treatments, or the discount covering them, so name the treatment when you call.

Common Questions

What should I bring to the first appointment?

Photo identification, proof of address, and documentation of household income — recent pay stubs, a benefits award letter or a tax return. Take your insurance or Medicaid card if you have one, and a list of any medications you take.

Can I bring someone with me?

Generally yes, and it is worth doing if you are anxious or want a second pair of ears for the costs. Ask when booking whether they can come into the room, because some clinics keep the treatment area to patients and staff.

How long does the discount last?

A determination usually runs for a set period, often a year, and then has to be reapplied for with current income documents. If your circumstances change in between — a job lost, a household member moving out — ask for a reassessment rather than waiting.

Do they see children?

Health centers are generally set up for families and children’s dental coverage is a required Medicaid benefit in every state, so this is usually yes. Minimum ages and whether children are seen on the same days as adults do vary, so ask when booking.

Can I pay in installments?

Many health centers will arrange this, particularly for dentures or a course of treatment, but it is rarely advertised and you generally have to ask. Agree the amount and the schedule before treatment starts, and ask what happens if you miss one, because that varies more than the plans themselves do.

Is treatment free?

Usually not, though it can come close. Clinics like this one discount by household income and are required to see patients regardless of ability to pay, but a charge normally applies and the lowest band is a nominal fee rather than nothing. Metrohealth System, the sets its own scale.

Other Clinics Operated by Metrohealth System, the

Metrohealth System, the operates one other clinic elsewhere in Ohio. Asking the scheduling line which site can see you soonest is usually faster than calling each in turn; the shortest wait is not always the closest clinic. The income assessment usually transfers between sites in the same organization, which saves repeating the paperwork. What is treated at one site is no guide to another, so confirm with the clinic you actually intend to visit.

Other Dental Clinics Nearby

Measured straight-line rather than by road. Availability varies enough between them that a second call is usually worth making.

Confirmed Payment Options

Income-Based FeesMedicaid

Call The MetroHealth System

Confirm current dental services, appointment availability, costs and accepted insurance directly with the clinic.

216-778-7800

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