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Community Health Center

Kuumba Community Health and Wellness Center, Inc. d/b/a New Horizons Healthcare

3716 Melrose Ave NW, Roanoke, VA 24017-2716

540-362-1788 Directions Website

Kuumba Community Health and Wellness Center, Inc. d/b/a New Horizons Healthcare is a community health center dental clinic in Roanoke, VA, operated by Kuumba Community Health & Wellness Center, which runs 2 clinics in Virginia.

The health center is open about 60 hours a week, though dental sessions are usually a subset of that.

Clinic Details

Address3716 Melrose Ave NW, Roanoke, VA 24017
Phone540-362-1788
Operated byKuumba Community Health & Wellness Center
ProgramHealth Center Program (federally funded)
Site scheduleFull-Time
Operating calendarYear-Round

Costs and Coverage

Fees follow an income-based scale, so the same treatment costs different patients different amounts. The scale belongs to Kuumba Community Health & Wellness Center, not to a national schedule, so the only reliable figure is the one they give you. Get the assessment done first; it changes what the whole plan costs, not just the first visit. Our guide to applying for the discount lists the documents to bring.

No Medicaid registration has been recorded for this clinic, which is not the same as Medicaid being refused. Virginia decides its own adult dental benefit, which ranges from comprehensive to emergency extractions only depending on the state and the year. Children are covered everywhere. The Medicaid dental page covers how to check yours.

Dental Services

The treatments available at this clinic are not listed publicly. Health center dental programs usually cover examinations, cleanings, X-rays, fillings and extractions; root canals, dentures and oral surgery are the ones that vary, and are often referred out.

Dental Providers at This Clinic

Alongside general dentistry, providers registered in dental public health and pediatric dentistry, for children practice at this address. That is not the same as the clinic taking new patients for those treatments, or the discount covering them, so name the treatment when you call.

Planning Your Visit

3716 Melrose Ave NW, Roanoke, VA 24017

The published number is 540-362-1788. At larger organizations it may reach central scheduling rather than the dental department, so say which clinic you are calling about and that it is for dental care.

Before making the trip, check: the dental hours, and which days appointments run, whether new dental patients are being taken, and the current wait, what a first visit costs, before and after any discount, whether your insurance or Medicaid dental plan is accepted, by plan name, and what to bring for the sliding fee application.

Common Questions

Is dental priced the same as medical here?

Not always. Dental is sometimes on its own fee schedule at the same clinic, and laboratory costs for a crown or denture are often billed on top of the discounted fee. Ask specifically about dental rather than assuming the medical answer applies.

Can I get dentures here?

Many health centers do dentures, and the discount can make them dramatically cheaper than private practice. The catch is laboratory costs, which are often billed on top of the discounted fee and are the bulk of the price. Ask for the total including laboratory work.

Will they see me if I still owe them money?

Usually yes for pain and for anything urgent, though a clinic may ask you to agree a plan for the balance before booking routine work. An old balance is worth raising on the phone instead of discovering it at the desk; it is often smaller after a discount is applied than the letter suggests.

What if I do not have a phone for them to call back on?

Tell them at the point of booking and ask how they will contact you — some clinics will use an email address, a shelter or a relative’s number. Missing a call back about an appointment is a common way to lose a slot that was already booked.

Can I be seen without insurance?

Yes. Being uninsured is the ordinary case at a clinic like this, not an exception, and it is much of the reason the sliding scale exists. Bring income documentation if you have it and ask what they accept if you do not.

What about cleanings and check-ups?

Preventive care is the cheapest thing a clinic like this does and the easiest to book, yet it is the first thing people drop when money is short. If you are already here for something else, ask to be put on the recall list while you are in the building.

Other Clinics Operated by Kuumba Community Health & Wellness Center

Kuumba Community Health & Wellness Center operates one other clinic elsewhere in Virginia. Where an organization runs several clinics, the waits rarely match. It is worth asking which one has capacity before settling on the closest. The income assessment usually transfers between sites in the same organization, which saves repeating the paperwork. What is treated at one site is no guide to another, so confirm with the clinic you actually intend to visit.

Other Dental Clinics Nearby

These are straight-line distances. Two clinics a mile apart can have very different waits, so it is worth calling both.

Confirmed Payment Options

Income-Based Fees

Call Kuumba Community Health and Wellness Center, Inc. d/b/a New Horizons Healthcare

Confirm current dental services, appointment availability, costs and accepted insurance directly with the clinic.

540-362-1788

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Before you call

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