Community Health Center
Lisa Elliott Health Center
75 Spyrock Loop Rd, Lookout, WV 25868-1100 9 miles away
Community Health Center
New River Health Medical Mall
497 Mall Rd, Oak Hill, WV 25901-6216
New River Health Medical Mall is a community health center dental clinic in Oak Hill, WV, operated by New River Health Association, which runs 2 clinics in West Virginia.
The health center is open about 60 hours a week, though dental sessions are usually a subset of that.
Clinic Details
| Address | 497 Mall Rd, Oak Hill, WV 25901 |
|---|---|
| Phone | 304-469-2905 |
| Operated by | New River Health Association |
| Program | Health Center Program (federally funded) |
Dental Services
Service and coverage information recorded for this clinic includes:
- Medicaid
Treatments offered and insurance accepted change over time, and services not listed here may still be available. Contact the clinic to confirm what is currently offered.
Costs and Coverage
What you pay here is worked out from your household income and family size, not read off a price list. New River Health Association sets its own income bands, so a quote from another clinic tells you nothing about this one. Ask for your band in writing before agreeing to a course of treatment. Our guide to applying for the discount lists the documents to bring.
This clinic has a Medicaid billing registration on file, which is a good sign but not a guarantee for your particular plan. Adult dental coverage under West Virginia Medicaid is decided at state level and has changed more than once in most states; children’s dental coverage is required everywhere. The Medicaid dental page covers how to check yours.
Size of the Dental Service
New River Health Association provided 7,991 dental visits and 3,468 dental patients in 2025, with the equivalent of 14.65 full-time dental staff. This indicates an established dental service operating regular sessions, although appointment availability still varies by clinic and time of year.
Figures describe the operating organization as a whole, across all of its clinics.
Planning Your Visit
497 Mall Rd, Oak Hill, WV 25901
The published number is 304-469-2905. Where an organization runs several sites this often lands at a central desk, so name the clinic and say the appointment is dental.
The call is worth making for: the dental hours, and which days appointments run, whether new dental patients are being taken, and the current wait, what a first visit costs, before and after any discount, and what to bring for the sliding fee application.
Common Questions
Do they treat patients who are pregnant?
Yes, and dental care during pregnancy is not something to postpone: professional guidance is that examinations, cleanings, fillings and extractions can be done, and untreated infection carries its own risk. Tell them when you book. Our pregnancy guide covers what changes and what does not.
Is this a federally funded clinic?
Yes, this site operates under the federal Health Center Program, which is what obliges it to discount by household income and to see patients regardless of ability to pay. It does not make the care free, and it does not decide which treatments are offered here.
Does West Virginia Medicaid cover adult dental work?
That is decided at state level and has changed more than once in most states, ranging from comprehensive to emergency extractions only. Dental coverage for children enrolled in Medicaid is a required benefit everywhere. Our Medicaid dental page covers how to check where your state stands now.
Will I see a dentist or a hygienist?
Depends on what you booked. A cleaning is normally a hygienist; an examination, filling or extraction is a dentist. Some clinics run hygiene appointments on different days from dentist appointments, which is worth knowing before you take time off.
What should I bring to the first appointment?
Photo identification, proof of address, and documentation of household income — recent pay stubs, a benefits award letter or a tax return. Take your insurance or Medicaid card if you have one, and a list of any medications you take.
Will they see me if I still owe them money?
Usually yes for pain and for anything urgent, though a clinic may ask you to agree a plan for the balance before booking routine work. An old balance is worth raising on the phone instead of discovering it at the desk; it is often smaller after a discount is applied than the letter suggests.
Other Clinics Operated by New River Health Association
New River Health Association operates one other clinic elsewhere in West Virginia. A central scheduling line can often say which of them has the shortest wait, and it is not always the nearest one. A sliding fee determination made at one of its clinics commonly carries across to the others, so income documents may not need providing twice. What is treated at one site is no guide to another, so confirm with the clinic you actually intend to visit.
Other Dental Clinics Nearby
Measured straight-line rather than by road. Availability varies enough between them that a second call is usually worth making.
- Lisa Elliott Health Center — Lookout, about 9 miles away
- Rainelle Dental Center — Rainelle, about 19.2 miles away
- RAINELLE MEDICAL CENTER — Rainelle, about 19.2 miles away
- VALLEY HEALTH - UPPER KANAWHA — Cedar Grove, about 21.8 miles away
Confirmed Payment Options
Income-Based FeesMedicaid
Call New River Health Medical Mall
Confirm current dental services, appointment availability, costs and accepted insurance directly with the clinic.
Nearby Affordable Dental Clinics
Community Health Center
Rainelle Dental Center
205 Medical Center Dr, Rainelle, WV 25962 19.2 miles away
Community Health Center
RAINELLE MEDICAL CENTER
176 Medical Center Dr, Rainelle, WV 25962-1064 19.2 miles away
Community Health Center
VALLEY HEALTH - UPPER KANAWHA
408 Alexander St, Cedar Grove, WV 25039 21.8 miles away
Before you call
