Community Health Center

Shawnee Health Care, Carbondale

400 S Lewis Ln, Carbondale, IL 62901-3547

618-519-9200 Directions Website

Shawnee Health Care, Carbondale is a community health center dental clinic in Carbondale, IL, operated by Shawnee Health Service and Development, which runs 8 clinics in Illinois.

The health center is open about 49 hours a week, though dental sessions are usually a subset of that.

Clinic Details

Address	400 S Lewis Ln, Carbondale, IL 62901
Phone	618-519-9200
Operated by	Shawnee Health Service and Development
Program	Health Center Program (federally funded)
Site schedule	Full-Time
Operating calendar	Year-Round

Dental Services

What is treated here is not published in a form we can confirm. Examinations, cleanings, fillings and extractions are standard at this kind of clinic. Root canals and dentures are the ones to ask about, since a referral to a private specialist changes the cost completely.

Common Questions

Can I get an itemized receipt?

Yes, and ask for one. You need it to claim from an HSA or FSA, to apply to a charitable program, and to get a second opinion on the same plan of work. A receipt that says only a total is not much use for any of those.

Is this a federally funded clinic?

Yes, this site operates under the federal Health Center Program, which is what obliges it to discount by household income and to see patients regardless of ability to pay. It does not make the care free, and it does not decide which treatments are offered here.

How soon could I be seen?

Dental waits at health centers are frequently longer than medical waits, and can run weeks for a routine appointment. Ask for the next available and also whether they hold same-day slots for pain, which is a different queue.

What should I bring to the first appointment?

Photo identification, proof of address, and documentation of household income — recent pay stubs, a benefits award letter or a tax return. Take your insurance or Medicaid card if you have one, and a list of any medications you take.

Why was I billed for three things at one visit?

Because an examination, X-rays and a cleaning are separate items, priced separately, even when they happen in the same half hour. This is the most common unpleasant surprise at a first visit. Ask for the price of each before you book, and ask whether the discount applies to all three or only to some.

Can I book online?

This clinic publishes a website, linked at the top of this page, and some health centers take dental requests through a portal or a form. Calling is still usually faster for dental, because the dental schedule is often held separately from the one an online form writes into.

Costs and Coverage

This clinic prices by household income and family size instead of charging everyone the same. The scale belongs to Shawnee Health Service and Development, not to a national schedule, so the only reliable figure is the one they give you. Have them assess you before treatment is agreed, not after the first appointment. Our guide to applying for the discount lists the documents to bring.

No Medicaid registration has been recorded for this clinic, which is not the same as Medicaid being refused. Adult dental benefits vary by state and Illinois has set its own; children’s dental coverage is mandatory in every state regardless. The Medicaid dental page covers how to check yours.

Dental Providers at This Clinic

Alongside general dentistry, providers registered in dental hygiene, for cleanings and preventive care practice at this address. That is not the same as the clinic taking new patients for those treatments, or the discount covering them, so name the treatment when you call.

Planning Your Visit

400 S Lewis Ln, Carbondale, IL 62901

The published number is 618-519-9200. This can be a general line rather than the dental desk. Naming both the clinic and the department saves being transferred twice.

Worth confirming before you travel: the dental hours, and which days appointments run, whether new dental patients are being taken, and the current wait, what a first visit costs, before and after any discount, whether your insurance or Medicaid dental plan is accepted, by plan name, and what to bring for the sliding fee application.

Size of the Dental Service

Shawnee Health Service and Development provided 15,279 dental visits and 6,783 dental patients in 2025, with the equivalent of 19.5 full-time dental staff. This indicates an established dental service operating regular sessions, although appointment availability still varies by clinic and time of year.

Figures describe the operating organization as a whole, across all of its clinics.

Other Clinics Operated by Shawnee Health Service and Development

Shawnee Health Service and Development operates 7 other clinics in 4 other communities in Illinois. The wait differs between them, sometimes by weeks, so ask which site could see you first rather than assuming the nearest is quickest. Once your discount is assessed at one of its sites, the others normally honor it without a second application. What is treated at one site is no guide to another, so confirm with the clinic you actually intend to visit.

Other Dental Clinics Nearby

These are straight-line distances. Two clinics a mile apart can have very different waits, so it is worth calling both.

Shawnee Health Care, Carbondale Dental — Carbondale, at the same address
Shawnee Health Care, OB/GYN — Carbondale, less than a mile away
Shawnee Health Care, Carterville — Carterville, about 7 miles away
Shawnee Health Service, Carterville — Carterville, about 7 miles away

Confirmed Payment Options

Income-Based Fees

Call Shawnee Health Care, Carbondale

Confirm current dental services, appointment availability, costs and accepted insurance directly with the clinic.

618-519-9200

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