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Community Health Center

Shawnee Health Care, Carterville

1006 S Division St, Carterville, IL 62918-1539

618-519-9200 Directions Website

Shawnee Health Care, Carterville is a community health center dental clinic in Carterville, IL, operated by Shawnee Health Service and Development, which runs 8 clinics in Illinois.

The health center is open about 46 hours a week, though dental sessions are usually a subset of that.

Clinic Details

Address1006 S Division St, Carterville, IL 62918
Phone618-519-9200
Operated byShawnee Health Service and Development
ProgramHealth Center Program (federally funded)
Site scheduleFull-Time
Operating calendarYear-Round

Planning Your Visit

1006 S Division St, Carterville, IL 62918

The published number is 618-519-9200. It may be a shared scheduling line. Say which site you mean and that you want dental rather than medical, or you can be booked into the wrong queue.

Things to settle on the phone first: the dental hours, and which days appointments run, whether new dental patients are being taken, and the current wait, what a first visit costs, before and after any discount, whether your insurance or Medicaid dental plan is accepted, by plan name, and what to bring for the sliding fee application.

Dental Services

This clinic has not published a list of the treatments it provides. Expect the routine treatments to be available. The question worth asking is about the expensive ones: root canals, dentures and oral surgery are handled in house at some health centers and referred out at others.

Costs and Coverage

Charges are set against household income and household size rather than a fixed fee schedule. The scale belongs to Shawnee Health Service and Development, not to a national schedule, so the only reliable figure is the one they give you. Ask them to run your household through it before you commit to a treatment plan. Our guide to applying for the discount lists the documents to bring.

No Medicaid registration has been recorded for this clinic, which is not the same as Medicaid being refused. What Illinois Medicaid covers for adults is a state decision and has been cut and restored in several states; for children the benefit is required nationally. The Medicaid dental page covers how to check yours.

Dental Providers at This Clinic

Alongside general dentistry, providers registered in dental hygiene, for cleanings and preventive care practice at this address. That is not the same as the clinic taking new patients for those treatments, or the discount covering them, so name the treatment when you call.

Common Questions

Do they see children?

Health centers are generally set up for families and children’s dental coverage is a required Medicaid benefit in every state, so this is usually yes. Minimum ages and whether children are seen on the same days as adults do vary, so ask when booking.

Will they see me if I still owe them money?

Usually yes for pain and for anything urgent, though a clinic may ask you to agree a plan for the balance before booking routine work. An old balance is worth raising on the phone instead of discovering it at the desk; it is often smaller after a discount is applied than the letter suggests.

How do I get my records if I move away?

Ask for a copy of your chart and your X-rays, which you are entitled to. Recent images are worth having: a new dentist can often use them instead of taking their own, which saves a charge at the first visit somewhere else.

Is Medicaid accepted?

It has not been confirmed either way for this clinic, which is not the same as no. In most states the dental benefit runs through separate managed care plans, so call with the dental plan name printed on your card rather than asking about Medicaid in general.

Can I get dentures here?

Many health centers do dentures, and the discount can make them dramatically cheaper than private practice. The catch is laboratory costs, which are often billed on top of the discounted fee and are the bulk of the price. Ask for the total including laboratory work.

What if I have no fixed address?

Say so when you call rather than leaving the field blank. Health centers see people without stable housing routinely, some hold a specific program for it, and a shelter or day center address is normally accepted for the paperwork. Not having an address is not a disqualification.

Size of the Dental Service

Shawnee Health Service and Development provided 15,279 dental visits and 6,783 dental patients in 2025, with the equivalent of 19.5 full-time dental staff. This indicates an established dental service operating regular sessions, although appointment availability still varies by clinic and time of year.

Figures describe the operating organization as a whole, across all of its clinics.

Other Clinics Operated by Shawnee Health Service and Development

Shawnee Health Service and Development operates 7 other clinics in 4 other communities in Illinois. Asking the scheduling line which site can see you soonest is usually faster than calling each in turn; the shortest wait is not always the closest clinic. A sliding fee determination made at one of its clinics commonly carries across to the others, so income documents may not need providing twice. What is treated at one site is no guide to another, so confirm with the clinic you actually intend to visit.

Other Dental Clinics Nearby

These are straight-line distances. Two clinics a mile apart can have very different waits, so it is worth calling both.

Confirmed Payment Options

Income-Based Fees

Call Shawnee Health Care, Carterville

Confirm current dental services, appointment availability, costs and accepted insurance directly with the clinic.

618-519-9200

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Before you call

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How sliding-scale dental clinics workWho qualifies, and what the discount does and does not cover.
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Does Medicaid cover dental care?Adult coverage is a state choice; children are covered everywhere.
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