Community Health Center
Shawnee Health Care, Carterville
1006 S Division St, Carterville, IL 62918-1539 0.1 miles away
Community Health Center
Shawnee Health Service, Carterville
109 California St, Carterville, IL 62918-1923
Shawnee Health Service, Carterville is a community health center dental clinic in Carterville, IL, operated by Shawnee Health Service and Development, which runs 8 clinics in Illinois.
The health center is open about 42.5 hours a week, though dental sessions are usually a subset of that.
Clinic Details
| Address | 109 California St, Carterville, IL 62918 |
|---|---|
| Phone | 618-985-8221 |
| Operated by | Shawnee Health Service and Development |
| Program | Health Center Program (federally funded) |
| Site schedule | Full-Time |
| Operating calendar | Year-Round |
Costs and Coverage
Fees follow an income-based scale, so the same treatment costs different patients different amounts. Because Shawnee Health Service and Development sets the thresholds itself, the same household can pay different amounts at two different health centers. Get the assessment done first; it changes what the whole plan costs, not just the first visit. Our guide to applying for the discount lists the documents to bring.
This clinic has a Medicaid billing registration on file, which is a good sign but not a guarantee for your particular plan. Illinois decides its own adult dental benefit, which ranges from comprehensive to emergency extractions only depending on the state and the year. Children are covered everywhere. The Medicaid dental page covers how to check yours.
Dental Services
Service and coverage information recorded for this clinic includes:
- Medicaid
Treatments offered and insurance accepted change over time, and services not listed here may still be available. Contact the clinic to confirm what is currently offered.
Dental Providers at This Clinic
Alongside general dentistry, providers registered in dental hygiene, for cleanings and preventive care practice at this address. That is not the same as the clinic taking new patients for those treatments, or the discount covering them, so name the treatment when you call.
Planning Your Visit
109 California St, Carterville, IL 62918
The published number is 618-985-8221. At larger organizations it may reach central scheduling rather than the dental department, so say which clinic you are calling about and that it is for dental care.
Before making the trip, check: the dental hours, and which days appointments run, whether new dental patients are being taken, and the current wait, what a first visit costs, before and after any discount, and what to bring for the sliding fee application.
Size of the Dental Service
Shawnee Health Service and Development provided 15,279 dental visits and 6,783 dental patients in 2025, with the equivalent of 19.5 full-time dental staff. This indicates an established dental service operating regular sessions, although appointment availability still varies by clinic and time of year.
Figures describe the operating organization as a whole, across all of its clinics.
Common Questions
What if I need more work than I can afford?
Say that plainly at the start. A dentist who does not know the budget will quote the ideal plan. Told the constraint, they can usually say which item is urgent, which can wait a year, and where a cheaper option is clinically reasonable. Ask for the plan in writing so you can stage it.
What if I have no income at all?
Health centers deal with this routinely and have a procedure for applicants who cannot document income — usually a signed declaration. Being unable to prove income is not a reason to stay away; say so when you call so they can tell you what to bring instead.
What if I need to be seen urgently?
If you think it might be an emergency, go to an emergency room rather than trying to book here — that is the one situation where the price of the visit is not the thing to weigh. Otherwise, call early in the day and say you are in pain, because it routes the call differently; some health centers hold same-day slots for exactly that and do not advertise them.
When is the dental clinic open?
Dental hours are frequently shorter than the hours posted for the health center as a whole, and they are not published in a form we can confirm for this clinic. Ask for the dental schedule specifically rather than the center’s.
Is the discount worked out on gross income or take-home pay?
Normally gross, before tax and deductions, which surprises people who budget by what lands in the account. Ask which figure this clinic uses and over what period, because a year that included a few months of higher earnings can put you in a band that does not reflect what you have now.
What if I need a specialist they do not have?
You would normally be referred out, and a referral from a health center does not carry the discount with it — the outside specialist charges their own fee. Ask what the referral would cost before starting anything that depends on it, because that is the point where an affordable plan often stops being affordable.
Other Clinics Operated by Shawnee Health Service and Development
Shawnee Health Service and Development operates 7 other clinics in 4 other communities in Illinois. Where an organization runs several clinics, the waits rarely match. It is worth asking which one has capacity before settling on the closest. The income assessment usually transfers between sites in the same organization, which saves repeating the paperwork. What is treated at one site is no guide to another, so confirm with the clinic you actually intend to visit.
Other Dental Clinics Nearby
Distances are straight-line, not driving. Waiting times differ sharply between neighbors, so call more than one.
- Shawnee Health Care, Carterville — Carterville, less than a mile away
- Shawnee Health Care, Marion — Marion, about 5.3 miles away
- Shawnee Health Care, Carbondale — Carbondale, about 7 miles away
- Shawnee Health Care, Carbondale Dental — Carbondale, about 7.1 miles away
Confirmed Payment Options
Income-Based FeesMedicaid
Call Shawnee Health Service, Carterville
Confirm current dental services, appointment availability, costs and accepted insurance directly with the clinic.
Nearby Affordable Dental Clinics
Community Health Center
Shawnee Health Care, Marion
3111 Williamson County Pkwy, Marion, IL 62959-5235 5.3 miles away
Community Health Center
Shawnee Health Care, Carbondale
400 S Lewis Ln, Carbondale, IL 62901-3547 7 miles away
Community Health Center
Shawnee Health Care, Carbondale Dental
402 S Lewis Ln, Carbondale, IL 62901-3547 7.1 miles away
Before you call
