Community Health Center

Shawnee Health Care, Carbondale Dental

402 S Lewis Ln, Carbondale, IL 62901-3547

618-519-9200 Directions Website

Shawnee Health Care, Carbondale Dental is a community health center dental clinic in Carbondale, IL, operated by Shawnee Health Service and Development, which runs 8 clinics in Illinois.

The health center is open about 49.5 hours a week, though dental sessions are usually a subset of that.

Clinic Details

Address	402 S Lewis Ln, Carbondale, IL 62901
Phone	618-519-9200
Operated by	Shawnee Health Service and Development
Program	Health Center Program (federally funded)
Site schedule	Full-Time
Operating calendar	Year-Round

Costs and Coverage

Fees follow an income-based scale, so the same treatment costs different patients different amounts. The scale belongs to Shawnee Health Service and Development, not to a national schedule, so the only reliable figure is the one they give you. Get the assessment done first; it changes what the whole plan costs, not just the first visit. Our guide to applying for the discount lists the documents to bring.

This clinic has a Medicaid billing registration on file, which is a good sign but not a guarantee for your particular plan. Illinois decides its own adult dental benefit, which ranges from comprehensive to emergency extractions only depending on the state and the year. Children are covered everywhere. The Medicaid dental page covers how to check yours.

Dental Services

Service and coverage information recorded for this clinic includes:

Medicaid

Treatments offered and insurance accepted change over time, and services not listed here may still be available. Contact the clinic to confirm what is currently offered.

Dental Providers at This Clinic

Alongside general dentistry, providers registered in dental hygiene, for cleanings and preventive care and pediatric dentistry, for children practice at this address. That is not the same as the clinic taking new patients for those treatments, or the discount covering them, so name the treatment when you call.

Planning Your Visit

402 S Lewis Ln, Carbondale, IL 62901

The published number is 618-519-9200. At larger organizations it may reach central scheduling rather than the dental department, so say which clinic you are calling about and that it is for dental care.

Before making the trip, check: the dental hours, and which days appointments run, whether new dental patients are being taken, and the current wait, what a first visit costs, before and after any discount, and what to bring for the sliding fee application.

Size of the Dental Service

Shawnee Health Service and Development provided 15,279 dental visits and 6,783 dental patients in 2025, with the equivalent of 19.5 full-time dental staff. This indicates an established dental service operating regular sessions, although appointment availability still varies by clinic and time of year.

Figures describe the operating organization as a whole, across all of its clinics.

Common Questions

Will they see me if I still owe them money?

Usually yes for pain and for anything urgent, though a clinic may ask you to agree a plan for the balance before booking routine work. An old balance is worth raising on the phone instead of discovering it at the desk; it is often smaller after a discount is applied than the letter suggests.

How do I get my records if I move away?

Ask for a copy of your chart and your X-rays, which you are entitled to. Recent images are worth having: a new dentist can often use them instead of taking their own, which saves a charge at the first visit somewhere else.

Is Medicaid accepted?

A Medicaid billing registration is on file for this clinic, so probably yes — but participation runs plan by plan. In most states the dental benefit runs through separate managed care plans, so call with the dental plan name printed on your card rather than asking about Medicaid in general.

Can I get dentures here?

Many health centers do dentures, and the discount can make them dramatically cheaper than private practice. The catch is laboratory costs, which are often billed on top of the discounted fee and are the bulk of the price. Ask for the total including laboratory work.

What if I have no fixed address?

Say so when you call rather than leaving the field blank. Health centers see people without stable housing routinely, some hold a specific program for it, and a shelter or day center address is normally accepted for the paperwork. Not having an address is not a disqualification.

What if I need a specialist they do not have?

You would normally be referred out, and a referral from a health center does not carry the discount with it — the outside specialist charges their own fee. Ask what the referral would cost before starting anything that depends on it, because that is the point where an affordable plan often stops being affordable.

Other Clinics Operated by Shawnee Health Service and Development

Shawnee Health Service and Development operates 7 other clinics in 4 other communities in Illinois. Where an organization runs several clinics, the waits rarely match. It is worth asking which one has capacity before settling on the closest. Once your discount is assessed at one of its sites, the others normally honor it without a second application. What is treated at one site is no guide to another, so confirm with the clinic you actually intend to visit.

Other Dental Clinics Nearby

These are straight-line distances. Two clinics a mile apart can have very different waits, so it is worth calling both.

Shawnee Health Care, Carbondale — Carbondale, at the same address
Shawnee Health Care, OB/GYN — Carbondale, less than a mile away
Shawnee Health Care, Carterville — Carterville, about 7 miles away
Shawnee Health Service, Carterville — Carterville, about 7.1 miles away

Confirmed Payment Options

Income-Based FeesMedicaid

Call Shawnee Health Care, Carbondale Dental

Confirm current dental services, appointment availability, costs and accepted insurance directly with the clinic.

618-519-9200

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